At what enterprise value was ODIGO acquired in 2020?

During the acquisition of ODIGO by SEVEN2 in 2020, the company was valued at an estimated revenue multiple of below 5x. The transaction's Enterprise Value is estimated to be in the range of 300M - 700M EUR. By registering for free, you get access to complete and exact transaction details including enterprise value, revenue, and EBITDA. Additionally, our database shows that the TMT (Tech, Media, Telecom) industry currently tracks an average EBITDA multiple of 13.4x, providing a valuable benchmark for this transaction.

What was the EV/EBITDA of ODIGO when it was acquired by SEVEN2?

The estimated EV/EBITDA multiple for ODIGO is in the range of 15x - 25x. For comparison, the TMT (Tech, Media, Telecom) sector currently shows an average EBITDA multiple of 13.4x. Join our community for free to access full valuation data and industry trends.

When was ODIGO acquired by SEVEN2?

ODIGO was acquired by SEVEN2 in 2020.

What was the revenue of ODIGO at the time of the deal?

The revenue of ODIGO at the time of the deal is estimated to be in the range of 100M - 200M EUR. Register for free to access the full transaction report and exact valuation multiples.

What was the EBITDA of ODIGO during the acquisition?

ODIGO's EBITDA is estimated to be in the range of 5M - 25M EUR. Join our community for free to access complete and exact deal data.

What is Enterprise Value (EV)?

Enterprise Value (EV) is a measure of a company's total value, often used as a more comprehensive alternative to equity market capitalization. EV includes in its calculation the market capitalization of a company but also short-term and long-term debt as well as any cash on the company's balance sheet.

What is the EV/EBITDA multiple and why is it used?

The EV/EBITDA multiple is a financial ratio that compares a company's Enterprise Value (EV) to its Earnings Before Interest, Taxes, Depreciation, and Amortization (EBITDA). It is widely used in M&A and valuation because it allows for comparisons between companies with different capital structures and provides a clear view of operational profitability.

How is the data for the ODIGO acquisition sourced and is it reliable?

Mynth data is contributed by a professional community of M&A and Private Equity experts. Each transaction, including the ODIGO deal, is systematically cross-verified by our team using private deal documents and official sources. You can also find the official press release for this transaction here: https://www.capgemini.com/fr-fr/actualites/communiques-de-presse/apax-partners-signe-un-accord-en-vue-de-lacquisition-dodigo/

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Home Database TMT (Tech, Media, Telecom)ODIGO

09/2020

ODIGO

Acquired by

SEVEN2

FRANCE Software / CRM & Sales EV 300M - 700M EUR

ODIGO acquired by SEVEN2

FRANCE Software / CRM & Sales EV 300M - 700M EUR

Context

Apax Partners has entered into exclusive negotiations with Capgemini to acquire Odigo. This transaction marks a rare "triple-play" for the private equity firm, which previously held stakes in the company from 1997 to 1999 and again from 2007 to 2011 (when the company was known as Prosodie). Capgemini originally acquired the entity from Apax in 2011 for 382 million EUR. However, the anticipated synergies between the IT services giant and the software subsidiary did not fully materialize, leading to a decline in profitability over the last decade. The strategic rationale for Apax is to relaunch Odigo as a standalone software leader in the competitive CCaaS market. By carving out the asset from Capgemini, Apax aims to refocus the company’s R&D and sales efforts to regain market share in the cloud customer-service space.

ODIGO, which reported an EBITDA margin of LOGIN in 2019, is valued in this transaction at an EV/EBITDA multiple of LOGIN, representing a LOGIN to the average currently observed in the TMT (Tech, Media, Telecom) sector (13.4x).

Note that this data is based on contribution from our growing community, composed of M&A and Private Equity professionals, and has been verified by our team to ensure its accuracy.

-> Deep-dive in TMT (Tech, Media, Telecom) market trends

Target

Odigo is a leading European provider of cloud-based contact center solutions. The organization offers an omnichannel platform designed to manage customer interactions across various digital and voice channels. Originally founded and known as Prosodie, the company specializes in Contact Center as a Service (CCaaS) solutions that help large enterprises enhance customer experience through automation and artificial intelligence. The entity supports over 400,000 users and serves more than 200 major clients globally. With a workforce of approximately 650 employees, the group focuses on providing scalable cloud infrastructure that enables seamless communication between brands and their customers. Its technology integrates advanced data management tools to optimize agent productivity and customer satisfaction within complex service environments.

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Other operations with ODIGO

Date	Acquirer	Target	Country	Sector	Deal Context
11/2025	ODIGO	AKIO	FRANCE	Software	Odigo has finalized the strategic acquisition of Akio, a move supported by its majority investor Seven2 (formerly Apax Partners). This transaction is designed to consolidate the European CCaaS market and create a major sovereign digital alternative to US-based competitors. By integrating Akio, Odigo expands its market reach from large global accounts to the SME and mid-market segments (starting from 10 users). The strategic rationale centers on technological synergy, particularly in AI; Akio brings specialized analytical AI and reputation management tools, which will complement Odigo's proprietary "Agentic AI" platform. This combination allows for a unified omnichannel offering including classic digital channels and advanced conversational experiences like RCS. The deal strengthens Odigo's presence in France, Benelux, Spain, and the UK through an enriched partner ecosystem. Patrick Giudicelli, Akio’s founder, will contribute to the integration as the group transitions into a European CX champion.

REFERENCES

Valuation range: EV 300M - 700M EUR

Revenue range: 100M - 200M EUR

EBITDA range: 5M - 25M EUR

Note: This page provides detailed data on a private equity M&A transaction. Detailed and exact financial metrics for the acquisition of ODIGO by SEVEN2 are reserved for mynth community members. Register for free to unlock full data.

Authors: mynth contributor (mynth data is contributed by M&A / PE professionals and systematically cross-verified with private deal documents and official press releases).

Acquirer: seven2