Telavox acquired by Telia Company

Telia Company agreed on 12 November 2026 to acquire the Nordic enterprise customer base of Telavox for an enterprise value of SEK 300–700M, with a further 18 million euros payable against performance. Completion is expected during the first quarter of 2027, subject to regulatory approvals, and approximately 180 commercial employees transfer with the business. The perimeter comprises approximately 24,000 companies, predominantly small and medium-sized, across Sweden, Denmark, Finland and Norway, representing more than 325,000 end-users of which over 240,000 are mobile. Revenue amounts to SEK 100–200M annually with an EBITDA of SEK 10–30M and free cash flow of around 22 million euros. The seller retains its technology platform. The transaction separates the customer relationship from the technology. Rather than acquiring the platform combining telephony, switchboard, messaging, meetings and contact centre functions, the acquirer licensed it under a multi-year agreement and will deploy it both to the transferred customers and to its own enterprise base, which leaves the seller free to continue selling that platform to other operators. Most of the Swedish mobile users concerned already transited the acquirer’s own network under a wholesale agreement running to 2027, so the transaction converts a wholesale relationship into a direct one over a base the acquirer was already carrying, while the remainder sit on a competitor’s network. Cost synergies of approximately 18 million euros are expected, the majority within two years of completion, and free cash flow contribution before financing costs is forecast to reach some 36 million euros by 2028. The effect on the acquirer’s net debt to EBITDA ratio is estimated at 0.1 times.